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Reach the editorial desk.
Rate-sync queries, cross-rate disagreements, accessibility issues, partnership enquiries and privacy submissions all reach the same desk. First response within 24 business hours, Mon–Fri, 09:00–17:30 CET, excluding German public holidays.
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Service-level commitment
Every well-formed message acknowledged within 24 business hours. Rate-sync discrepancies are prioritised: if your data reproduces the issue, we resolve and re-publish within five business days.
Editorial address
kefinance.xyz (editorial)
Attn: Klara M. Engel, CFA
c/o — please request the current postal address by email before posting.